Salon Appointment Scheduling App Development

Popular salon brands like Colors, Mirrors, Naturals, and Lakmé have mandated online appointment booking before visiting the location for getting Salon or Spa services.

Moreover, on-demand salon services at home are in craze in the market. People are more interested at get salon or Spa services at the convenience of their homes.

This is why one of the leading salon brands in the USA has approached USM for the design and development of a user-friendly Salon appointment booking software for Android and iOS mobile devices.

Project Challenges

As per our client’s requirement, the new salon software application must allow their brand to stay connected with customers all the time. The application should offer a comfortable online appointment booking facility to the users at their convenience.

We are also challenged to develop an all-new landing and payment interfaces that should offer multiple payment options and should make the user search faster and easier.

Further, we need to develop hassle-free appointment management software so that salon officials can track staff availability and manage appointments seamlessly.

In-app calling or chatting is another feature that must we integrate into the salon app. To interact with customers efficiently and assist technicians in getting location-specific details, this functionality adds value to the application.

Quick service search by category, integration of custom filters, appointment reminders, and tracking the technician’s location are the next challenges that also need to be added to the Salon app as per our client’s requirement.

The major challenge that stands on top of all these requirements is that the app should locate all the nearby Salons and ensure seamless booking experiences for the customers.

Our Streamlined App Development Process

We have segmented this salon appointment booking software project into the following phases:

Targeted audience and features segmentation
Transparent communication with the team
Project development road map plan
Use Cases chart flow and prototype designing
UX/UI design
Front-end development and backend development
Code testing and bug fixing
Performance analysis

Required Platforms

IOS

Android

Project Team

Our Solution

By deeply analyzing the client requirements, our top app developers have started planning agile app development strategies. A team of project manager, designers, full-stack developers, testers, and quality assurance professional already develops the user and admin modules with the required features and functionalities.

We focused to create three modules:

Customer’s app for service seekers to book appointments, pay bills, track orders, and give feedback.

Vendor’s app for service providers or Salon brands to accept orders, assign technicians, payment status tracking, and user feedback access

Technician’ module
Admin app for managing customers, salon brands, orders, payments, discounts, and sales tracking

Customer’s App

Our app developers have developed the best-in-class online appointment booking and management application using next-generation technologies. We have used artificial intelligence and machine learning technologies for enabling instant online customer support features.

App users can search for their service, check the price, confirm service, and book appointments online with ease. They can choose traditional, premium, and luxurious product brands and proceed through checkout, time slot locking, and simple payments.

Further, we have used location-tracking APIs in the salon app, hence users can track the status right from their place. AI-powered in-app virtual chat assistance feature is also enabled as per our client's requirement.

A feedback feature is also enabled so that users can give feedback on the service and give a rating.

Vendor’s App

Moreover, we have also created a vendor module. Hence, this online appointment booking solution for the salon will host many brands. It’s a great opportunity for our client to run a commission-based business and generate extra revenues from the application.

We have added a set of features that makes vendor operations smooth. Order acceptance, remote management of staff, payment tracking, feedback viewing, etc., and vendor-specific features have been added as per our client's requirement.

Technicians’ App

This module is primarily developed to help technicians in handling their upcoming appointments and access the user locations. We have created and developed this section with the most specific that a salon staff or service provider needs.

Admin’s App

Machine learning capabilities are also assisting our clients to monitor user preferences and send personalized service recommendations to the customers. It is further helping our client in terms of increased app open rates and conversions as well.

By centralizing the app functionalities, we have created a secure admin module where they can simply view the app analytics and manage all functionalities using their confidential login details. We have used predictive analytics capabilities and hence our client can view the application performance and predict the business in real-time with ease.

Further, we have integrated a dashboard module that deals with the current booking/orders/payments status and performance of the application.

Let’s Connect & Get A Free App Quote!

Value Of this Project

Users can enable location permissions and choose nearby Salon to book services online

Eliminate the user waiting times at Salons and allow them to get services at home

Brands can generate more out of traditional salon processes

Benefits Delivered To Our Client

Increased business visibility of our client

Increased productivity of the staff

Salon’s productivity is optimized

Digitized paperwork functions